My complete tune-up and optimization task list:
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- Listen to customers concerns and issues
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- Diagnose problems based on customer ‘s concerns
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- Troubleshoot problems and fix the issues
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- Check all hardware on the computer or laptop’s desktop, such as hard drive (slow or failing), memory, motherboard, video, sound, camera, USB and other ports, etc.
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- Clean computer or laptop as needed
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- Check internet (ISP provider and modem/wireless router), and run a speed test
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- Install a premium internet security or malware removal program, if not installed already
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- Run all infection and malware scans (rootkits, ransomware, viruses, worms, trojans, malware, BHO’s, etc.) with complete infection removal
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- Install additional programs as requested, such as Microsoft Office, financial programs, vendor software, etc.
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- Set up printers as requested
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- Set up new e-mail accounts
- Recover data from non-bootable (dead) computers and hard drives as requested
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- Scan and fix corrupt system files
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- Remove obsolete and corrupt programs, files, temp and cache files, etc.
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- Complete all Windows or MAC OS updates
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- Check browsers and extensions
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- Security, applications, browser, install all current updates
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- Update BIOS and check settings. Upload latest drivers for the computer
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- Set up cloud storage and/or syncing to other devices
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- Set up external backup or cloud secure backup
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- Resetting the passwords for those locked out of their computer
- Networking computers in the home or business as needed
